![]() Are there any pop ups, redirects, or messages that have been experienced on the desktop or from the system tray? Here are some steps to perform to confirm infection:Īsk the question. Unusual icons, erroneous start menu, or Device Manager entries appear.Random pop-ups show on-screen either in or out of the browser.The anti-virus icon disappears from the system tray or cannot be started.All entries under Start>Programs are empty and/or the C: drive is blank.The inability to change wallpaper or any desktop settings.You cannot open any EXE or Microsoft Installer ( MSI) files.The browser redirects or a complete hijack of the browser. ![]() ![]()
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